This KVKK Clarification Text has been prepared by Istanbul Urology Clinic in accordance with the Law on the Protection of Personal Data No. 6698 of the Republic of Türkiye (“KVKK”) and relevant secondary legislation.
The purpose of this text is to inform website visitors, patients, prospective patients, international patients, and individuals who contact us through online forms, phone, email, WhatsApp, or other communication channels about how their personal data may be collected, processed, stored, transferred, and protected.
This text should be read together with our Privacy Policy, Cookie Policy, Medical Disclaimer, and other legal notices published on this website.
Your personal data is processed by Istanbul Urology Clinic as the data controller within the scope of KVKK.
Data Controller: Istanbul Urology Clinic
Legal Entity Name: [Insert Official Legal Entity Name]
Address: [Insert Official Clinic Address]
Email: [Insert Official Email Address]
Phone: [Insert Official Phone Number]
Please replace the bracketed fields above with the official company or clinic details before publishing this page.
Depending on your interaction with our website and services, the following categories of personal data may be processed:
If you submit medical information through our website, consultation forms, WhatsApp, email, phone, or other communication channels, we may process special category personal data.
This may include information about your health condition, symptoms, medical history, previous surgeries, medications, laboratory results, imaging results, urological concerns, sexual health information, erectile dysfunction, penile implant expectations, prostate health, kidney health, testicular health, Peyronie’s disease, or other health-related details you voluntarily share with us.
Special category personal data is processed only where necessary and in accordance with applicable data protection legislation, including KVKK and relevant healthcare regulations.
Your personal data may be collected through automatic or non-automatic methods, including:
Personal data may be collected directly from you or, where applicable, through authorized representatives, healthcare professionals, partner hospitals, service providers, or digital communication platforms.
Your personal data may be processed for the following purposes:
Your health-related information is not used for unrelated marketing activities without your explicit consent where such consent is required by law.
Your personal data may be processed based on one or more legal grounds provided under KVKK, including:
Special category personal data, including health-related data, is processed only in accordance with the conditions permitted under applicable legislation and, where necessary, based on your explicit consent.
Your personal data may be transferred only when necessary, limited to the relevant purpose, and in accordance with KVKK and applicable legislation.
Personal data may be shared with:
We do not sell your personal data to third parties.
Because Istanbul Urology Clinic serves international patients and may use digital communication and technology service providers, your personal data may be transferred, stored, or processed outside Türkiye or outside your country of residence.
International data transfers are carried out only where permitted under applicable legislation and with appropriate technical, administrative, contractual, and legal safeguards where required.
Your personal data is retained only for the period necessary for the purposes for which it was collected and processed.
Retention periods may vary depending on the type of personal data, the purpose of processing, patient communication needs, legal obligations, medical record requirements, dispute resolution, administrative processes, and statutory limitation periods.
When the purpose of processing no longer exists and there is no legal reason to retain the data, personal data will be deleted, destroyed, or anonymized in accordance with applicable legislation.
Istanbul Urology Clinic takes reasonable technical and administrative measures to protect personal data against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
These measures may include access controls, secure storage, limited authorization, confidentiality obligations, technical security tools, system monitoring, secure communication practices, and staff awareness processes.
However, no online transmission or digital communication method can be guaranteed to be completely secure. For this reason, please avoid sending highly sensitive information through unsecured channels unless necessary.
Under Article 11 of KVKK, data subjects have the right to apply to the data controller and request information regarding their personal data.
Within the scope of applicable legislation, you may have the right to:
You may submit your requests regarding your rights under KVKK by contacting Istanbul Urology Clinic through the official communication channels published on this website.
Your request should clearly state your identity, contact information, the right you wish to exercise, and the subject of your request. We may request additional information to verify your identity before processing your application.
Applications will be evaluated and responded to within the legal period required by applicable legislation.
Where processing requires explicit consent under applicable law, your personal data will be processed only after obtaining your freely given, specific, informed, and clear consent.
You may withdraw your explicit consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Please note that withdrawal of consent may limit our ability to respond to your requests, provide consultation support, or continue certain communication services.
Our website may use cookies and similar technologies to provide website functionality, improve user experience, analyze traffic, ensure security, and measure communication or marketing performance where legally permitted.
For detailed information about cookies, cookie categories, third-party technologies, and your preferences, please review our Cookie Policy.
Istanbul Urology Clinic may update this KVKK Clarification Text from time to time due to changes in legal requirements, data processing activities, website technologies, clinic operations, or service processes.
The most current version will be published on this page. We recommend reviewing this page periodically.
If you have questions about this KVKK Clarification Text or wish to exercise your rights regarding your personal data, please contact Istanbul Urology Clinic through the official contact details provided on this website.
Our specialists will review your details and respond with personalized guidance privately and within 24 hours.
Our patient coordinators will respond to your inquiry privately — typically within minutes during business hours.
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